Termos de Uso e Condições Gerais de Contratação

Last updated: March 18, 2026

Disclaimer: This English version is provided for informational purposes only. The legally binding version is the Portuguese original available at /termos. In case of any discrepancy, the Portuguese version shall prevail.

Table of Contents

1. Definitions
2. Acceptance of Terms
3. Description of the Service
4. Registration and User Account
5. Plans, Subscription, and Trial Period
6. Payment and Billing
7. Refund Policy
8. User Obligations
9. Data Processing Agreement (DPA)
10. Data Protection and Privacy
11. Intellectual Property
12. Tracking Script License
13. Service Availability
14. Limitation of Liability
15. Disclaimer of Warranties
16. Indemnification
17. Suspension and Termination
18. Effects of Termination and Data Retention
19. Changes to the Terms
20. Communications and Notices
21. Force Majeure
22. General Provisions
23. Governing Law and Jurisdiction
24. Contact

Provider Identification

1. Definitions

For the purposes of these Terms of Use and General Conditions ("Terms"), the following definitions shall apply:

1.1. "ClickVault" or "Platform": the software-as-a-service (SaaS) platform for click fraud protection and digital traffic management, owned by 45.597.034 Jonh Wilian Mariano Catalunha, available at https://clickvault.com.br.

1.2. "User" or "Subscriber": any individual conducting business activities or legal entity that subscribes to the Platform's services, identified by a CNPJ (Brazilian corporate tax ID) or equivalent registration.

1.3. "Account": the User's individual profile on the Platform, created through registration and secured by access credentials.

1.4. "Visitor": any person who accesses the User's landing pages on which the ClickVault Tracking Script is installed.

1.5. "Tracking Script" or "t.js": the proprietary JavaScript code provided by ClickVault, installed on the User's landing pages, responsible for collecting click data and Visitor behavior data for fraud detection purposes.

1.6. "Click Data": information collected by the Tracking Script, including but not limited to: IP address, browser user-agent, click timestamp, URL parameters (UTMs, gclid), approximate geolocation, device fingerprint, and on-page behavioral patterns.

1.7. "Google Ads": the advertising platform operated by Google LLC, to which the User connects their account for the purpose of automated exclusion of fraudulent IP addresses.

1.8. "Plan": the subscription tier selected by the User, as set forth among the options available on the Platform.

1.9. "LGPD": the Brazilian General Data Protection Law (Lei Geral de Protecao de Dados Pessoais, Law No. 13,709/2018).

1.10. "Controller": as defined in Article 5(VI) of the LGPD, the person or entity responsible for decisions regarding the processing of personal data. Under these Terms, the User is the Controller of their Visitors' data.

1.11. "Processor": as defined in Article 5(VII) of the LGPD, the person or entity that processes personal data on behalf of the Controller. Under these Terms, ClickVault acts as the Processor of Visitor data.

1.12. "Stripe": Stripe, Inc., a PCI DSS Level 1 certified payment processing platform used by ClickVault to process financial transactions.

2. Acceptance of Terms

2.1. By creating an Account on ClickVault, the User acknowledges and represents that they have read, understood, and agree to be bound by these Terms in their entirety, together with the Privacy Policy and any supplementary documents referenced herein.

2.2. Acceptance of these Terms constitutes a binding agreement between the User and 45.597.034 Jonh Wilian Mariano Catalunha, governed by Brazilian law, in particular Law No. 13,709/2018 (LGPD), Law No. 12,965/2014 (Marco Civil da Internet — Brazilian Internet Civil Rights Framework), the Civil Code (Law No. 10,406/2002), and, where applicable, the Consumer Protection Code (Law No. 8,078/1990).

2.3. If the User does not agree with any provision of these Terms, the User shall refrain from using the Platform and request the cancellation of their Account, if one has already been created.

2.4. The User represents that they have full legal capacity and, if a legal entity, that the representative accepting these Terms holds valid authority to bind the organization.

3. Description of the Service

3.1. ClickVault is a B2B SaaS platform for click fraud protection and intelligent paid traffic management, designed for advertisers using Google Ads.

3.2. The Platform provides the following core features, subject to the User's subscribed Plan:

• (a) Click tracking: real-time collection and analysis of clicks originating from Google Ads campaigns through the Tracking Script installed on the User's landing pages;
• (b) Fraud detection: probabilistic identification of fraudulent, invalid, or suspicious clicks using proprietary behavioral analysis algorithms, device fingerprinting, and anomalous pattern detection;
• (c) Automated IP exclusion: integration with the Google Ads API for automatic exclusion of IP addresses identified as sources of fraudulent traffic from the User's campaigns;
• (d) Intelligence reports: dashboards and analytical reports on traffic quality, detected fraud patterns, and estimated savings;
• (e) AI-powered intelligence reports: advanced artificial intelligence-assisted analysis of traffic trends, optimization recommendations, and campaign insights (available on select plans);
• (f) Traffic protection: mechanisms to protect landing pages against bots, scrapers, and malicious automated access.

3.3. The specific features available for each Plan are described on the Platform's pricing page (https://clickvault.com.br/pricing), which is incorporated into these Terms by reference.

3.4. ClickVault reserves the right to add, modify, or discontinue Platform features, provided that the User shall receive prior notice of at least 15 (fifteen) days, except for modifications that expand features at no additional cost, which may be implemented at any time.

4. Registration and User Account

4.1. To use the Platform, the User shall create an Account by providing truthful, complete, and up-to-date information, including at a minimum: full name or legal entity name, a valid email address, CNPJ (where applicable), and an access password.

4.2. The User may authenticate via email and password credentials or through third-party authentication providers (such as Google OAuth), when available.

4.3. The User is solely responsible for maintaining the confidentiality of their access credentials and for all activities conducted under their Account. ClickVault shall not be liable for unauthorized access resulting from the User's negligence in safeguarding their credentials.

4.4. The User shall notify ClickVault immediately in the event of any unauthorized use of their Account or any other security breach, by emailing contato@clickvault.com.br.

4.5. ClickVault may, at its sole discretion, refuse registration or cancel Accounts containing false, inaccurate, or incomplete information, without prejudice to any other applicable remedies.

4.6. Each Account corresponds to a single organization (workspace). The Account holder may invite additional members to collaborate within the same organization and shall be responsible for the actions of all invited members.

5. Plans, Subscription, and Trial Period

5.1. ClickVault offers the following subscription plans, the detailed specifications of which are available on the Platform's pricing page:

5.2. Free Trial Period. New Users may take advantage of a free trial period of 14 (fourteen) calendar days ("Trial"), with access to the features of the selected plan, without being required to provide payment information during the Trial.

5.3. Upon expiration of the Trial period, the User must subscribe to a paid Plan to continue using the Platform. Failure to subscribe shall result in suspension of access to Platform features, although the User shall retain access to their Account for data consultation and export purposes for an additional 30 (thirty) days.

5.4. Subscriptions are billed monthly, with automatic renewal at each 30 (thirty)-day billing cycle, commencing on the date the paid Plan is activated.

5.5. The User may change their Plan (upgrade or downgrade) at any time through the Platform dashboard. Upgrades shall take effect immediately, with a prorated charge applied. Downgrades shall take effect at the beginning of the next billing cycle.

5.6. The User may cancel their subscription at any time through the Platform dashboard. Cancellation shall become effective at the end of the current billing cycle, with no penalty or cancellation fee.

6. Payment and Billing

6.1. All payments are processed exclusively by Stripe, Inc., a PCI DSS Level 1 certified platform that ensures the highest standard of security for credit and debit card transaction processing.

6.2. ClickVault does not store, process, or have access to the User's complete credit or debit card data. Such data is collected and stored exclusively on Stripe's servers, in compliance with PCI DSS standards.

6.3. Plan prices are listed in Brazilian Reais (BRL) and include all applicable taxes, unless expressly stated otherwise.

6.4. Charges shall be applied automatically to the payment method registered by the User with Stripe on the first day of each billing cycle.

6.5. In the event of a failed charge, ClickVault may:

• (a) Make up to 3 (three) additional charge attempts at intervals of 3, 5, and 7 days;
• (b) Notify the User by email of the failure and the need to update their payment method;
• (c) Suspend access to the Platform after 10 (ten) calendar days without payment resolution.

6.6. ClickVault may adjust Plan prices upon providing the User with at least 30 (thirty) days' prior notice. The price adjustment shall take effect at the beginning of the next billing cycle following expiration of the notice period. If the User does not agree with the new pricing, they may cancel their subscription before the adjustment takes effect.

6.7. ClickVault shall make payment receipts available through the Platform dashboard and by email following each successfully processed transaction.

7. Refund Policy

7.1. Given that ClickVault offers a free 14-day trial period, the general rule is that no refunds shall be issued after activation of a paid Plan, except as provided in this section.

7.2. The User shall be entitled to a full refund in the following circumstances:

• (a) Erroneous or duplicate charges, provided the User reports the issue within 30 (thirty) days of its occurrence;
• (b) Total Platform unavailability for a period exceeding 72 (seventy-two) consecutive hours, not attributable to force majeure, prorated to the period of unavailability;
• (c) Exercise of the right of withdrawal under Article 49 of the Consumer Protection Code, within 7 (seven) calendar days from the date of purchase, where applicable.

7.3. Refund requests shall be submitted to contato@clickvault.com.br, accompanied by a detailed description of the reason and any relevant supporting documentation.

7.4. Approved refunds shall be processed by Stripe to the original payment method within 10 (ten) business days.

8. User Obligations

8.1. The User agrees to:

• (a) Be a duly incorporated legal entity or an individual conducting business activities, holding a CNPJ or equivalent registration, or be in the regular process of formalization;
• (b) Be the legitimate owner of, or hold express authorization to manage, the Google Ads account connected to the Platform;
• (c) Be the legitimate owner of, or hold express authorization to install, the Tracking Script on the landing pages registered with the Platform;
• (d) Inform their Visitors, through their own Privacy Policy, about the data collection performed by the Tracking Script, including the purpose of fraud detection and invalid click protection;
• (e) Maintain a valid legal basis under the LGPD (Article 7) for the collection and processing of their Visitors' data, with legitimate interest (Article 7(IX)) or credit protection and fraud prevention (Article 7(X); Article 11(II)(g)) being the most commonly applicable bases;
• (f) Use the Platform exclusively for lawful purposes and in compliance with applicable Brazilian legislation;
• (g) Not use the Platform to monitor, track, or collect personal data in an unlawful, discriminatory manner, or in violation of fundamental rights;
• (h) Not reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Platform or its algorithms;
• (i) Not use the Platform to generate fraudulent traffic, manipulate metrics, or engage in any form of advertising fraud;
• (j) Not attempt to circumvent, compromise, or test the security of the Platform without prior express authorization;
• (k) Keep their registration information up to date;
• (l) Comply with the usage limits defined by the subscribed Plan.

8.2. Failure to comply with any obligation set forth in this section may result in suspension or termination of the User's Account, in accordance with Section 17.

9. Data Processing Agreement (DPA)

This section constitutes the Data Processing Agreement ("DPA") between the User (Controller) and ClickVault (Processor), pursuant to Article 39 of the LGPD, and forms an integral and inseparable part of these Terms.

9.1. Roles and Responsibilities

9.1.1. The User is the Controller of the personal data of their Visitors and is responsible for:

• Determining the purposes and means of processing the data collected on their landing pages;
• Ensuring the existence of an adequate legal basis for data collection;
• Informing data subjects (Visitors) about the processing of their data;
• Responding to data subject requests concerning their rights under Articles 17 through 22 of the LGPD.

9.1.2. ClickVault is the Processor of Visitors' personal data, acting solely under the instructions of the Controller, and is responsible for:

• Processing Visitors' personal data solely and exclusively for the purpose of click fraud detection and protection of the User's campaign traffic;
• Refraining from using Visitor data for any other purpose, including but not limited to: proprietary marketing, commercial profiling, sale, or sharing with third parties;
• Implementing appropriate technical and organizational measures to protect data against unauthorized access, destruction, loss, alteration, or unlawful processing;
• Assisting the Controller in responding to data subject requests, to the extent technically feasible.

9.2. Data Processed

9.2.1. The Visitors' personal data processed by ClickVault in its capacity as Processor includes:

9.2.2. ClickVault does not collect sensitive data (as defined in Article 11 of the LGPD) from Visitors, such as health data, racial or ethnic origin, political opinions, religious beliefs, or genetic or biometric data.

9.3. Sub-processors

9.3.1. ClickVault may engage sub-processors for data processing, provided that:

• (a) Sub-processors are contractually bound to data protection obligations equivalent to those set forth in this DPA;
• (b) ClickVault maintains an up-to-date list of sub-processors, available upon request;
• (c) ClickVault remains fully liable to the User for the actions of its sub-processors.

9.3.2. The principal sub-processors as of the date of this DPA are:

• Supabase, Inc. — data storage and database infrastructure;
• Vercel, Inc. — application hosting and distribution;
• Stripe, Inc. — payment processing (User financial data, not Visitor data).

9.4. International Data Transfers

9.4.1. Data processed by ClickVault may be stored and processed on servers located outside of Brazil, operated by the sub-processors identified in Section 9.3.2. Such transfers are carried out in compliance with Article 33 of the LGPD, based on:

• (a) Standard contractual clauses executed with sub-processors;
• (b) The fact that the recipient countries/organizations provide an adequate level of personal data protection as prescribed by the LGPD;
• (c) The specific and informed consent of the data subject, where applicable.

9.5. Security Incidents

9.5.1. ClickVault shall notify the User of any security incident involving Visitors' personal data processed under this DPA within a maximum period of 72 (seventy-two) hours after becoming aware of the incident.

9.5.2. Such notification shall include, at a minimum:

• A description of the nature of the incident;
• The categories and approximate number of data subjects affected;
• The measures adopted to mitigate the effects of the incident;
• Contact details for the Data Protection Officer (DPO).

9.6. Audit

9.6.1. The User, in their capacity as Controller, may request reasonable information from ClickVault to verify compliance with the obligations set forth in this DPA, by submitting a written request with at least 30 (thirty) days' advance notice.

9.6.2. ClickVault may fulfill such requests through reports, certifications, or security questionnaires, at its discretion, provided that the information furnished is sufficient to demonstrate compliance.

9.7. Termination of the DPA

9.7.1. Upon termination of the contractual relationship, ClickVault shall:

• (a) Immediately cease all processing of Visitor data;
• (b) Delete Visitor data from its systems within the timeframe set forth in the Privacy Policy and Section 18 of these Terms;
• (c) Provide the User, upon request made within 30 days of termination, with an export of their data in a structured and interoperable format.

10. Data Protection and Privacy

10.1. The processing of personal data by ClickVault is governed by its Privacy Policy, available at https://clickvault.com.br/privacidade, which is incorporated into these Terms by reference.

10.2. With respect to User data (registration data, Platform usage data), ClickVault acts as the Controller under the LGPD and processes such data in accordance with its Privacy Policy.

10.3. With respect to Visitor data (data collected by the Tracking Script), ClickVault acts as the Processor, subject to the DPA set forth in Section 9.

10.4. ClickVault implements appropriate technical and organizational measures to protect personal data, including but not limited to:

• (a) Encryption in transit (TLS 1.2+) and at rest;
• (b) Row Level Security (RLS) policies at the database level;
• (c) Multi-factor authentication available for User Accounts;
• (d) Access audit logs;
• (e) Logical data segregation between organizations;
• (f) Periodic review of access controls.

10.5. The User acknowledges that ClickVault may process anonymized and aggregated data derived from Platform usage for the purposes of service improvement, statistical analysis, and enhancement of fraud detection algorithms, in accordance with Article 12 of the LGPD, as such data does not constitute personal data.

10.6. The User acknowledges and agrees that ClickVault's use of IP exclusion functionality and access to campaign data is performed through the Google Ads API and is subject to the Google Ads API Terms and Conditions.

10.7. By connecting their Google Ads account to the ClickVault Platform, the User:

• (a) Authorizes ClickVault to access their Google Ads account solely for the purposes described in these Terms and the Privacy Policy (campaign management, fraud detection, and IP exclusion);
• (b) Acknowledges that ClickVault's access to their Google Ads account is governed by the Google Ads API Terms and Conditions;
• (c) Agrees that ClickVault shall access Google Ads data only for the purposes of click fraud protection, as described in the Privacy Policy;
• (d) Acknowledges that ClickVault's use of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

11. Intellectual Property

11.1. ClickVault is the exclusive owner of all intellectual property rights relating to the Platform, including but not limited to:

• (a) Source code, object code, and technical documentation;
• (b) Fraud detection algorithms and models;
• (c) User interface, design, layout, and visual elements;
• (d) Trademarks, logos, trade names, and brand identity;
• (e) Original content produced by ClickVault (articles, guides, texts);
• (f) Proprietary fraud pattern databases.

11.2. Nothing in these Terms shall transfer to the User any intellectual property rights in the Platform. The subscription grants the User solely a limited, non-exclusive, non-transferable, and revocable license to use the Platform for the duration of the subscription period.

11.3. The User retains ownership of all data and content they input or generate on the Platform, including campaign configurations, custom rules, and exported data.

11.4. The fraud detection algorithms, machine learning models, and behavioral analysis methodologies employed by ClickVault constitute confidential information and trade secrets, protected under Article 195(XI) and (XII) of Law No. 9,279/1996 (Industrial Property Law).

12. Tracking Script License

12.1. ClickVault grants the User a limited, non-exclusive, non-transferable, revocable, and non-sublicensable license to use the Tracking Script (t.js), solely for installation on the landing pages registered with the Platform and for the purpose of click fraud protection.

12.2. The User shall not:

• (a) Modify, adapt, translate, or create derivative works of the Tracking Script;
• (b) Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Script;
• (c) Remove, alter, or conceal any copyright notices, trademarks, or other proprietary notices contained in the Script;
• (d) Distribute, sublicense, rent, lend, or otherwise make the Script available to third parties;
• (e) Use the Script on pages or domains not registered with the Platform;
• (f) Copy or replicate the logic or functionality of the Script to create a competing product.

12.3. The Tracking Script license is automatically revoked upon termination of the User's subscription. The User shall remove the Script from all of their pages within 7 (seven) calendar days following termination.

13. Service Availability

13.1. ClickVault shall use commercially reasonable efforts ("best efforts") to maintain the Platform available on a continuous basis, 24 (twenty-four) hours a day, 7 (seven) days a week.

13.2. ClickVault does not guarantee a specific level of availability (SLA) for the Plans currently offered. The Platform is provided on a "best efforts" basis with respect to availability.

13.3. The Platform may be unavailable, in whole or in part, in the following circumstances:

• (a) Scheduled maintenance, which shall be communicated with at least 24 (twenty-four) hours' advance notice and preferably performed during off-peak hours;
• (b) Emergency maintenance required to address security vulnerabilities or critical failures;
• (c) Unavailability of third-party services upon which the Platform depends (Google Ads API, Supabase, Vercel, Stripe);
• (d) Force majeure events, as defined in Section 21;
• (e) Cyberattacks (DDoS, intrusion) that compromise the infrastructure.

13.4. ClickVault shall not be liable for any losses or damages arising from Platform unavailability in the circumstances described in Section 13.3.

14. Limitation of Liability

14.1. ClickVault shall not be liable, under any circumstances, for:

• (a) The performance, results, or outcomes of the User's Google Ads campaigns, which depend on numerous factors beyond the Platform's control;
• (b) Financial losses arising from fraudulent clicks not detected by the Platform, given that fraud detection is probabilistic and heuristic-based, and 100% accuracy cannot be guaranteed;
• (c) Changes, restrictions, suspensions, or terminations of the Google Ads API or Google Ads itself, imposed by Google LLC, that may affect the IP exclusion functionality or any other integration;
• (d) Decisions by Google regarding the User's Google Ads account, including suspension, restriction, or termination of said account;
• (e) Acts or omissions of third parties, including infrastructure providers, payment processors, and advertising platforms;
• (f) Indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to lost profits, loss of revenue, loss of data, or business interruption;
• (g) Use of the Platform in breach of these Terms or the technical documentation provided.

14.2. In any event, ClickVault's total cumulative liability to the User, arising out of or relating to these Terms, shall be limited to the total amount actually paid by the User to ClickVault during the 12 (twelve) months immediately preceding the event giving rise to the claim.

14.3. The limitations of liability set forth in this section shall apply to the fullest extent permitted by Brazilian law and shall not apply in cases of proven willful misconduct or bad faith.

15. Disclaimer of Warranties

15.1. The Platform is provided on an "as-is" and "as-available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

15.2. ClickVault does not warrant that:

• (a) The Platform will meet all of the User's specific requirements;
• (b) The operation of the Platform will be uninterrupted, error-free, secure, or free of harmful components;
• (c) The results obtained through use of the Platform will be accurate, reliable, or complete in all cases;
• (d) All fraudulent clicks will be detected and blocked;
• (e) IP exclusion in Google Ads will completely prevent the display of ads to fraudulent sources.

15.3. The User acknowledges that click fraud detection is a probabilistic process based on behavioral analysis and heuristics, subject to false positives (legitimate clicks identified as fraud) and false negatives (fraudulent clicks not detected), and that such occurrences do not constitute a defect or failure of the Service.

16. Indemnification

16.1. The User agrees to indemnify, defend, and hold harmless ClickVault, its partners, employees, agents, and affiliates from and against any and all losses, damages, costs, and expenses (including reasonable attorney's fees) arising out of:

• (a) The User's breach of these Terms;
• (b) The User's use of the Platform in violation of applicable law;
• (c) The User's infringement of third-party rights through use of the Platform;
• (d) Claims by Visitors related to data collection on the User's pages where the Tracking Script is installed, insofar as the User is the Controller of such data;
• (e) False, inaccurate, or outdated information provided by the User.

17. Suspension and Termination

17.1. Cancellation by the User

17.1.1. The User may cancel their subscription at any time through the Platform dashboard, without penalty, cancellation fee, or requirement to provide justification.

17.1.2. Cancellation shall take effect at the end of the current billing cycle, and the User shall retain full access to the Platform until that date.

17.2. Suspension by ClickVault

17.2.1. ClickVault may suspend the User's access to the Platform temporarily, with prior notice where feasible, in the following circumstances:

• (a) Payment default exceeding 10 (ten) calendar days;
• (b) Evidence of use of the Platform for unlawful purposes;
• (c) Breach of the obligations set forth in Section 8;
• (d) Activity posing a risk to the security or stability of the Platform;
• (e) Judicial or administrative order.

17.2.2. Suspension may be reversed upon the User's regularization of the underlying issue.

17.3. Termination by ClickVault

17.3.1. ClickVault may terminate the User's Account, with immediate effect, in the following circumstances:

• (a) Payment default exceeding 30 (thirty) calendar days, following notice;
• (b) Material or repeated breach of these Terms;
• (c) Proven use of the Platform for illegal activities;
• (d) Attempt to compromise the security of the Platform;
• (e) Provision of knowingly false information during registration;
• (f) Judicial or administrative order precluding the continued provision of the Service.

17.4. Discontinuation of the Service

17.4.1. ClickVault may discontinue the Platform, in whole or in part, upon providing Users with at least 90 (ninety) days' prior notice, with a proportional refund of amounts paid for the unused period.

18. Effects of Termination and Data Retention

18.1. Following closure of the User's Account (whether by cancellation, termination, or discontinuation), ClickVault shall:

• (a) Maintain Account data and Visitor data accessible for a period of 30 (thirty) days for the purpose of data export by the User;
• (b) After the 30-day period, permanently delete (cascade delete) all data associated with the Account, including: registration data, configurations, rules, click data, reports, and Visitor data;
• (c) Retain anonymized and aggregated data for statistical purposes, as permitted by Article 12 of the LGPD;
• (d) Retain data necessary for compliance with legal or regulatory obligations, or for the regular exercise of rights in judicial or administrative proceedings, for such period as required (Article 16(I) and (II) of the LGPD);
• (e) Retain application access logs for a period of 6 (six) months, in accordance with Article 15 of the Marco Civil da Internet (Law No. 12,965/2014).

18.2. The User is responsible for exporting all data they wish to preserve before the expiration of the 30 (thirty)-day period set forth in Section 18.1(a).

18.3. Permanent data deletion is irreversible. ClickVault shall not be liable for data recovery following deletion.

19. Changes to the Terms

19.1. ClickVault reserves the right to amend these Terms at any time by publishing an updated version on the Platform.

19.2. Material changes shall be communicated to the User with at least 30 (thirty) days' prior notice, through:

• (a) Email notification to the User's registered email address;
• (b) A prominent notice on the Platform dashboard;
• (c) Publication on the Platform's terms page.

19.3. Continued use of the Platform after the notice period shall constitute tacit acceptance of the amendments. If the User does not agree with the changes, the User shall cancel their subscription before the new Terms take effect.

19.4. Changes that reduce the User's rights or expand their obligations shall require express consent through the Platform.

20. Communications and Notices

20.1. Communications between ClickVault and the User shall preferably be conducted by electronic means, through:

• (a) Email to the address registered by the User;
• (b) Notifications on the Platform dashboard;
• (c) Announcements on the Platform's status page.

20.2. Communications from the User to ClickVault shall be sent to contato@clickvault.com.br or by phone at +55 (31) 99066-9062.

20.3. The User is responsible for keeping their email address up to date on the Platform. Notifications sent to the registered email address shall be deemed effectively received by the User.

20.4. Judicial or extrajudicial notices to ClickVault shall be sent to the address specified in the provider identification section of this document.

21. Force Majeure

21.1. Neither Party shall be liable for any failure to perform its obligations under these Terms where such failure results from a force majeure event or fortuitous event, as defined in Article 393 of the Brazilian Civil Code.

21.2. Force majeure events for the purposes of these Terms include, but are not limited to:

• (a) Natural disasters, epidemics, pandemics;
• (b) Wars, acts of terrorism, governmental sanctions;
• (c) Widespread failures of internet or telecommunications infrastructure;
• (d) Government acts or court orders preventing the provision of the Service;
• (e) Large-scale cyberattacks compromising the infrastructure of the Platform or its providers;
• (f) Prolonged unavailability of the Google Ads API due to causes attributable to Google LLC.

21.3. The affected Party shall notify the other Party within a maximum period of 48 (forty-eight) hours, describing the event and its estimated duration.

22. General Provisions

22.1. Entire Agreement. These Terms, together with the Privacy Policy and all documents referenced herein, constitute the entire agreement between the Parties with respect to the use of the Platform, superseding all prior understandings, negotiations, or agreements, whether written or oral.

22.2. Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a competent authority, the remaining provisions shall continue in full force and effect. The invalidated provision shall be replaced by one that, to the extent possible, achieves the same practical and economic effect intended by the Parties.

22.3. No Waiver. The failure or forbearance of either Party to enforce any provision of these Terms shall not constitute a waiver of the right to enforce such provision at any time, nor shall it be construed as a novation or modification of the conditions established herein.

22.4. Assignment. The User may not assign, transfer, or delegate their rights or obligations under these Terms to any third party, in whole or in part, without the prior written consent of ClickVault. ClickVault may assign these Terms, in whole or in part, to any controlled, controlling, affiliated, or successor entity, upon notice to the User.

22.5. Relationship of the Parties. These Terms do not create between the Parties any relationship of partnership, association, agency, mandate, employment, franchise, or joint venture. Each Party is an independent contractor.

22.6. Headings. The headings and subheadings of the sections of these Terms are for convenience only and shall not affect the interpretation of the provisions contained herein.

22.7. Waiver of Class Action. To the fullest extent permitted by applicable law, the User agrees that any disputes arising from these Terms shall be resolved on an individual basis and hereby waives the right to participate as a member of any class action or representative proceeding.

23. Governing Law and Jurisdiction

23.1. These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, in particular:

• (a) Law No. 13,709/2018 — General Data Protection Law (LGPD);
• (b) Law No. 12,965/2014 — Marco Civil da Internet (Brazilian Internet Civil Rights Framework);
• (c) Law No. 10,406/2002 — Civil Code;
• (d) Law No. 8,078/1990 — Consumer Protection Code, where applicable;
• (e) Law No. 9,279/1996 — Industrial Property Law;
• (f) All other applicable laws and regulations.

23.2. The Parties hereby elect the Courts of Governador Valadares, State of Minas Gerais, Brazil, to the exclusion of all others, however privileged, as the competent forum for the resolution of any disputes or controversies arising out of or relating to these Terms.

23.3. Prior to submitting any dispute to the courts, the Parties shall endeavor to reach an amicable resolution through direct written negotiation for a minimum period of 30 (thirty) days.

24. Contact

For questions, requests, or complaints related to these Terms, the User may contact ClickVault through the following channels:

By using the ClickVault Platform, the User acknowledges that they have read, understood, and agree to be bound by these Terms of Use and General Conditions in their entirety.

Last updated: March 18, 2026

Version: 1.1

45.597.034 Jonh Wilian Mariano Catalunha CNPJ: 45.597.034/0001-43